I received a contract with Brown Pest Control with the purchase of my house 3 years ago. Without fully understanding the nature and reason for their service, I paid the nominal yearly fee without much question until quarantine hit. When the office manager of Brown emailed me asking if I wanted to continue service with them, I replied with a lengthy list of questions as to the need for their service. The next day I received a call from the owner, Robert Brown. A few days after, Robert and his nephew CJ came to my home. Robert gave exceptional courtesy in the explanation of his family ran company and why they had been contracted by the previous owner, with full service records. His nephew, a technician, walked me step by step through my property visually proving their points of service and where the treatment had worked and was still working. I felt valued as a customer and empowered with deeper understanding of my property history and needs. I 100% recommend this exceptional Dayton small business.